Julia M.

Hi Gary, thanks for your question. The Tap to Pay app only works with contactless, tap-enabled cards, so there isn’t a way to manually key in a card number inside the app itself. For a card that can’t tap, the web version of your form is the way to go. You can share the form link or pull up the form’s QR code for the person to scan. They can enter their card number, expiration date, and CVC there. If they don’t have a phone on hand, you can open the form on your own device and enter the details for them. Zeffy doesn’t connect to an external card reader, so the web form is the best option for any non-tap card. Hope that helps, and welcome to Zeffy!

Hi Bryan! Yes, donations do trigger webhooks. Zeffy fires a payment.completed event for every completed payment, and a donation through a donation campaign counts the same as an order, so the full payment details should be sent to your webhook URL just like other transactions. You’ll find the webhook URL setting under Settings, then Integrations. Since your orders are coming through but your donation campaign payments aren’t reaching your endpoint, that isn’t the expected behavior. The fastest way to sort it out is to email contact@zeffy.com with your account and the specific donation campaign, and the team can investigate why those events aren’t firing for you. Hope that helps!

That's a great tip, thanks for sharing 🙂

Love it Lauren, thanks for sharing! Curious, what are your top subject lines?